Understanding how to remain relevant and a key player in the business world has never been more complicated. In addition to the global pandemic, companies are navigating digital business disruption and application and infrastructure changes, which are forcing them to reevaluate their IT monitoring strategies. Companies need to know their critical business journeys will succeed, ensuring customer and employee satisfaction, increased revenue, compliance and solid employee productivity.

In this Gartner report, “2021 Strategic Roadmap for IT Monitoring,” you will learn:

  • Key findings such as the impact of Covid-19 on IT monitoring,
  • Recommendations on how to improve customer experience and drive automation,
  • How to improve IT monitoring tools to achieve positive business outcomes.

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Gartner, 2021 Strategic Roadmap for IT Operations Monitoring, Federico De Silva, Padraig Byrne, 08 October 2020

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